Yes, we do. With our Give $30, Get $30 referral program, you and your friend both benefit.

<article tabindex="-1" dir="auto" data-turn-id="request-699bc609-d2f8-8322-bf62-fa76898b57ef-42" data-testid="conversation-turn-160" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="379ebe1f-cc01-4f00-8ac7-b2d6715edb5a" dir="auto" data-message-model-slug="gpt-5-2">Yes, we do. With our Give $30, Get $30 referral program, you and your friend both benefit.Here&#x2019;s how it works:<ol data-start="220" data-end="366"><li data-start="220" data-end="257">Log in to your Account Dashboard</li><li data-start="258" data-end="294">Click on Credits at the top</li><li data-start="295" data-end="366">Copy your unique referral link and share it with friends or family</li></ol>When your friend places their first subscription order using your link, they&#x2019;ll receive $30 off and you&#x2019;ll receive $30 in credits.Please note that referral codes can only be used on first subscription orders.</div></div></article><div data-edge="true"> </div>

Do you have a referral program?

Yes, we do. If you’re interested in stocking Eureka, please reach out to us with details about your business.

Yes, we do. If you&#x2019;re interested in stocking Eureka, please reach out to us with details about your business and we&#x2019;ll be in touch with more information about our wholesale program.

Do you offer wholesale?

Yes, we do. Our Eureka Ambassador Program is designed for passionate dog professionals and advocates of premium nutrition!

Yes, we do.Our Eureka Ambassador Program is designed for passionate dog professionals and advocates of premium nutrition, including responsible breeders, content creators, dog trainers, dog walkers and pet industry professionals.Ambassadors receive exclusive benefits such as early access to new products, referral commissions, special offers and more. Our breeder partners are supported with tailored benefits to help nourish puppies from the very beginning with premium novel protein air-dried nutrition.If you&#x2019;re interested in partnering with us, please reach out with a little information about yourself or your business and our team will be in touch if we&#x2019;re a good fit.To find out more about our Ambassador Program, please click <a href="https://eurekapet.co/pages/eureka-ambassador-program" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;If you would like to apply to the Eureka Affiliate Program, please fill out the typeform <a href="https://eurekapetco.typeform.com/to/lyNLprXu" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;

Do you have an ambassador or breeder program?

If your discount code isn’t applying at check out, please reach out to us.

If your discount code isn&#x2019;t applying at checkout, try the steps below:<ul data-start="129" data-end="471"><li data-start="129" data-end="216">Double-check the code is entered exactly as shown (no spaces, and correct spelling)</li><li data-start="217" data-end="295">Make sure the code hasn&#x2019;t expired and meets any minimum spend requirements</li><li data-start="296" data-end="357">Some codes only apply to specific products or collections</li><li data-start="358" data-end="406">Only one discount code can be used per order</li><li data-start="407" data-end="471">Referral codes can only be used on first subscription orders</li></ul>If it still isn&#x2019;t working, reach out to us with the code you&#x2019;re trying to use and a screenshot of your checkout page, and we&#x2019;ll help sort it out.

My discount code isn't working. What should I do?

Discount codes can be applied at checkout to receive savings on eligible products or orders.

Discount codes can be applied at checkout to receive savings on eligible products or orders.Simply enter your code in the discount field at checkout and click apply. If the code is valid and meets the requirements, the discount will be reflected in your total before payment.Please note:<ul data-start="329" data-end="595"><li data-start="329" data-end="377">Only one discount code can be used per order</li><li data-start="378" data-end="460">Some codes apply only to specific products, collections or subscription orders</li><li data-start="461" data-end="530">Certain codes may have minimum spend requirements or expiry dates</li><li data-start="531" data-end="595">Referral codes can only be used on first subscription orders</li></ul>If you&#x2019;re unsure whether a code applies to your order, our team is happy to help.

How do discount codes work?

Terms & Conditions. Eligibility. This offer is available to all customers with an active Eureka Pet Co subscription to any Eureka Air-Dried Recipe. The free treat is included from the first recurring order onwards and is not applicable to one-time pu

Terms &amp; ConditionsEligibilityThis offer is available to all customers with an active Eureka Pet Co subscription to any <a href="https://eurekapet.co/collections/air-dried-dog-food" target="_blank" rel="noopener noreferrer">Eureka Air-Dried Recipe</a>. The free treat is included from the first recurring order onwards and is not applicable to one-time purchases or the first subscription order.What&apos;s included:One (1) small pack of <a href="https://eurekapet.co/collections/natural-treats"></a><a href="https://eurekapet.co/collections/air-dried-dog-food" target="_blank" rel="noopener noreferrer">Eureka Natural&#xA0;</a>Treats is included with each recurring subscription delivery. Only one treat pack per subscription order applies, regardless of the number of items in the order. Treats are not awarded outside of a subscription delivery.Flavour selectionTreat recipes are selected by Eureka Pet Co and rotate throughout the year. Eureka Pet Co reserves the right to determine which recipe is included with each order. We will do our best to accommodate requests for replacement or substitution but we are not always able to guarantee this to occur. If you would like to request a substitute, please reach out to our team.&#xA0;CancellationsThe free treat offer ceases immediately upon cancellation of the subscription. Reactivating a subscription reinstates eligibility from the next recurring order.GeneralEureka Pet Co reserves the right to modify or discontinue this offer at any time. This offer has no cash value and cannot be combined with other promotions unless otherwise stated.

Free Treats for Life, Subscription Perk!

Treat Week | Terms & Conditions. Treat Week runs from 24 August 2026 at 8:00 am to 30 August 2026 at 11:59 pm (AEST). The offer: Add 9 eligible treats to your cart and pay for 6. The 3 cheapest items are discounted automatically at checkout. Eligible

<div data-test-render-count="1" id="isPasted"><div data-is-streaming="false">Treat Week | Terms &amp; ConditionsTreat Week runs from 24 August 2026 at 8:00 am to 30 August 2026 at 11:59 pm (AEST).The offer:&#xA0;Add 9 eligible treats to your cart and pay for 6. The 3 cheapest items are discounted automatically at checkout.Eligible products:&#xA0;All individual treats in the Treat Week collection at <a href="https://eurekapet.co/collections/treat-week">eurekapet.co/collections/treat-week.</a> Treat bundles and Functional Treats are excluded.Conditions<ul><li id="isPasted">Discount applies to one set of 9 eligible treats per checkout. Additional sets of 9 in the same cart will not trigger further discounts.</li><li>Fewer than 9 eligible treats in cart will not trigger the discount.</li><li>Cannot be combined with other discounts or promotional codes.</li><li>Applies to online orders only.</li><li>Valid while stock lasts.</li><li>Eureka Pet Co reserves the right to cancel or modify this promotion at any time.</li></ul></div></div>

Treat Week

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Eureka Help Centre

Deals, Programs & Partnerships

Is Eureka food a complete meal or just a topper?

How do I transition my pup onto Eureka?

How do I serve Eureka meals?

Can I mix Eureka with other food?

Getting Started

What’s so good about “air-dried” dog food?

What makes Eureka a more sustainable dog food?

Does your air-dried food include a kill step, and is it safe?

Can Eureka recipes be considered raw?

How do you ensure your wild game is ethically sourced?

What does Eureka look/feel like (texture & size)?

How long does a bag of Eureka stay fresh?

What sizes are available?

Our Food & How It's Made

Do you offer sample packs?

How much do the taste testers cost?

What if my dog won't eat or doesn't like or suit a Eureka recipe?

Can I purchase a single item without subscribing (autoshipping)?

Is Eureka available in store or online only?

How does the Eureka autoship work?

Buying and Trying Eureka

How much should I feed my dog?

My dog still seems hungry - is this normal?

My dog has been pooping less on Eureka - is this normal?

What if my dog has a sensitive tummy?

Is Eureka suitable for puppies?

Is Eureka suitable for senior dogs?

Can I feed Eureka to a dog with dental issues?

Are your chew treats suitable for a dog with limited teeth?

Are added supplements needed when feeding my dog a Eureka diet?

Can I give supplements every day?

Can I give more than one supplement?

What are the dimensions of the Eureka Storage Bin?

Is your food suitable for dogs with kidney disease?

Is your food suitable for dogs with pancreatitis?

Feeding, Health & Special Diets

Is your food human-grade?

What is the copper content in your recipes?

What ingredients are used in Eureka recipes?

Where are Eureka’s ingredients sourced from?

Are there any additives or artificial ingredients in Eureka?

Are Eureka recipes formulated by a nutritionist?

What does “complete and balanced” mean?

What kind of grains and nutrients are used in Eureka recipes?

Why is Eureka’s carbohydrate content low?

What is the nutritional analysis of Eureka recipes?

What is in your Marinade & Spice Mix?

Do you add a vitamin and mineral mix to your recipes?

Why is your food higher in fat than some other dog foods?

I found a dark fibre in the food - what is it?

How many bully sticks are in a 150g Beef Bully Chomper pack?

Ingredients & Nutrition

What is the Money Back Guarantee?

Can I request a refund outside the Money Back Guarantee?

When will I receive my refund?

Money Back Guarantee & Refunds

How do I log in to my account?

I can't access my dashboard -- what should I do?

What happens if my payment fails?

How do I update my payment details?

How do I change my recipe?

How do I change my product size?

How do I add something to my next order?

How do I change my delivery frequency?

How do I merge my subscriptions?

I've created a duplicate subscription. What should I do?

How do I pause my subscription?

How do I cancel my subscription?

I accidentally signed up for a subscription. What should I do?

How do I skip my next order?

Can I still get my delivery if I'm moving or going away?

Can I swap between different Eureka recipes?

Manage My Autoship Subscription

Where do you deliver?

How long does delivery take?

Can I cancel or reschedule a delivery?

How do I track my order?

Do you charge for delivery?

Can I bring Eureka on holiday?

Will I be notified about my next delivery?

What should I do if my order address is incorrect?

Do you deliver to PO Boxes or Parcel Lockers?

How can I ensure that my order is processed on time?

How can I resolve urgent delivery issues related to my order?

Can I change my order before it ships?

I received the wrong item - what should I do?

What do I do if my order shows as delivered but hasn’t arrived?

My parcel is lost - what happens next?

An item is missing from my order - what should I do?

My order arrived damaged - what should I do?

Can I cancel or reschedule my order before it ships?

Can I reschedule a delivery?

Can I update my address after placing an order?

My order is delayed - what should I do?

Orders & Delivery